Brokers
02

Process Optimization
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We take care of all claims management activities independently, so that the client company can concentrate on its core business.
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OUTSOURCING
We organise and coordinate claims centres in all insurance sectors, guaranteeing excellent service by providing offices, highly qualified human resources, interdisciplinary knowledge and expertise.
LIFE CYCLE OF THE CLAIM
Claim notification, documentary analysis and policy check.
Notification sent and claim initiated with relevant company.
Assistance and advice up to claim settlement or rejection.
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Complementary activities
Claims reporting indicating progress status and consequent settlement of claimant files (injury/loss/damage claims).
Data entry on Company management systems and/or Broker platforms.
Interruption of limitation period for pending/unresolved claims.
Application for deductibles related to payroll books.
Claims redemption CONSAP (concessionaire for public insurance services).
How it works
BROKER DUTIES AND OBLIGATIONS
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Preparatory measures for best claims management
DVC SERVICES
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Subsequent to receipt of claim by the Broker
ADVANTAGES
Modular and scalable payment.
Cost is inversely proportional to the volume of claims filed.
Single rate for all types of claims, regardless of value and including all handling costs.
Uniform management processes.
Strategic partnership that adds value to the Broker’s status.
No fixed costs for the Broker and more freedom for our business.
Transparent, flexible and customizable collaboration.
The high level of service offered ensures loyalty between Companies and Brokers.